Scammers are Impersonating Banks.
Please beware of a phone scam that we recently heard is happening. Fraudsters are spoofing the phone numbers of banks to make it appear, on the caller ID, as if a specific bank is calling. The fraudsters then impersonate the bank’s fraud department and ask for the person’s debit card information.
This spoofing attempt has not happened to any of our customers. However, it’s a great time to remind you that ACB will never call and ask for your account or card information over the phone.
If you receive a call from a supposed ACB phone number asking for your specific information, please hang up and report the phone call to us, 413.743.0001. Scams can also be reported at ReportFraud.ftc.gov.