Welcome to Customer Success, Adams Community Bank’s concierge banking service. Whether you’re a long-time customer or a first-time visitor, our Customer Success Team provides a dedicated banker to offer you a personalized experience tailored to your specific needs.

Our Relationship Managers are well-versed in all aspects of banking and are eager to offer their expertise and guidance. From opening new accounts, managing your finances, or even something as simple as updating your current information or adding a new service to your relationship, our Customer Success Team is here to help make your banking experience as seamless as possible.

North County

Meet Pete Mirante. Pete is a native of Berkshire County and loves everything “outdoors.” Pete can be found hiking or camping when not assisting his customers with their banking needs. He owns a small farm in North Adams and enjoys gardening and spending time with his menagerie of farm animals.

Pete takes ACB’s Value of Supporting and Promoting Our Community to heart. He is a Trustee and Chair of the Finance Committee for Berkshire Community College, on the board at BFAIR, and the Northern Berkshire United Way. In his spare time, he volunteers for Western Mass Food Bank and teaches life skills in the North Adams Public School system.

Pete loves people and gets satisfaction from working to assist his customers, individuals, and businesses in understanding their financial choices.

Central & South County

A transplant from the West Coast, Jay fell in love with the beauty and simplicity of the Berkshires when he visited in the late 90’s and knew he found his home. He is happiest when combining his favorite interests, cooking with family and friends, while using the vegetables and herbs harvested from his garden.

Jay lives ACB’s core value of embracing and driving change through his volunteer efforts, whether teaching financial education, being involved on nonprofit boards, or participating in community events. Jay is an active volunteer with Downtown Pittsfield Inc. programs, Duyle Leadership Experience meetups, and serves as VP on the advisory Committee Berkshire Pathways.

Jay loves connecting with the community, and identifying ways he and the Bank can add value to personal and business customers.